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Return a gift

To return a gift, please use our Gift Return Form in the link below:


Step 1: Download return form

You can download our gift return form here or using the link above.

Step 2: fill in all information requested on the form

Please include your name, PO number, email address, and items you are returning. This will help us efficiently process your return.

Step 3: send the return form with your item(s)

Be sure to include this form in the package you send back to us.

Step 4: mail your return package

Please mail your return package to:

Tipsy Elves Returns
10300 Sanden Dr
Dallas, TX 75238

For your protection, we recommend you return all items via a traceable carrier such as USPS, UPS or FedEx. Tipsy Elves is not responsible for packages not received if a tracking number is not provided. Returns and exchanges must be returned prepaid; we cannot accept C.O.D. deliveries.

When will my gift return process?

Please allow 2-3 weeks for us to process your gift return. Once we've received your return and everything is good to go, you'll receive an email from us with your tipsyelves.com store credit in the amount of the original gift, as well as a free shipping code that expires in two weeks. At that time, you may place your replacement order on tipsyelves.com or save the store credit for a later date. Currently, we cannot accept returns for items purchased from a retailer other than tipsyelves.com.

Other questions?

If you would like help with an exchange, return, or new purchase, please call us at 877-578-0702 or email us at [email protected]