Back to the top

Returns & Exchanges

Let’s get started - please select the appropriate link below:


Returns

Returns of products purchased on TipsyElves.com must be made within 30 days of receipt of your order. We require that all returned items be in new condition in the original packaging with the original tags still attached.

To begin your return, click on the RETURN ITEMS button above and follow the steps. Once we receive the original item(s), you will receive a refund.

Exchanges

Exchanges of products purchased on TipsyElves.com must be made within 30 days of receipt of your order. We require that all exchanged items be in new condition in the original packaging with the original tags still attached.

To begin your exchange, click on the EXCHANGE ITEMS button above and follow the steps. To process your exchange, you will return the original item(s) and place a replacement order for your new items on TipsyElves.com. We will email you a free shipping code to use on your replacement order.

Gift Orders

Gift orders are eligible for store credit only. To begin your gift return, click on the RETURN GIFT button above.

International orders

Returns and exchanges for all international orders will be treated the same as domestic orders with the exception that we cannot provide (i) a prepaid Smart Label for the return shipping or (ii) a free shipping code for any replacement orders.