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Returns & Exchanges

Let’s get started - please select the appropriate link below:

Holiday items purchased between Thanksgiving Day and Christmas Day are eligible for return up until January 14th. No holiday returns will be accepted after January 14th.

Returns

Returns of products purchased on TipsyElves.com must be made within 30 days of placing the order. We require that all returned items be in new condition in the original packaging with the original tags still attached.

*Holiday items purchased between Thanksgiving Day and Christmas Day are eligible for return up until January 14th. No holiday returns will be accepted after January 14th.*

Halloween products will be eligible for return within 14 days of purchase OR before October 31st 2019, whichever comes first.

To begin your return, click on the RETURN ITEMS button above and follow the steps. You will be given the option to use our pre-paid Smart Label and have a $7 flat fee deducted from your refund amount. Once we receive the original item(s), you will receive a refund.

Exchanges

Exchanges of products purchased on TipsyElves.com must be made within 30 days of receipt of your order. We require that all exchanged items be in new condition in the original packaging with the original tags still attached.

*Holiday items purchased between Thanksgiving Day and Christmas Day are eligible for return up until January 14th. No holiday returns will be accepted after January 14th.*

Halloween products will be eligible for return within 14 days of purchase OR before October 31st 2019, whichever comes first.

To begin your exchange, click on the EXCHANGE ITEMS button above and follow the steps. To process your exchange, you will return the original item(s) and place a replacement order for your new items on TipsyElves.com. We will email you a free shipping code to use on your replacement order.

Gift Orders

Gift orders are eligible for store credit only. To begin your gift return, click on the RETURN GIFT button above.

International orders

Returns and exchanges for all international orders will be treated the same as domestic orders with the exception that we cannot provide (i) a prepaid Smart Label for the return shipping or (ii) a free shipping code for any replacement orders.