Website Accessibility Policy
Back to the top

Website Accessibility Policy

Tipsy Elves is for everyone

As part of our ongoing commitment to help make the world a more fun place to be for all people,Tipsy Elves is dedicated to improving accessibility for people with disabilities. Our mission has remained steadfast in creating outrageous clothing that transforms the moments that matter into experiences to remember forever and for everyone, regardless of circumstance and ability. As part of that effort, we are focused on equalizing our user experience across all abilities and actively seek out user feedback and industry expertise to constantly improve.

Website accessibility

We constantly strive to improve our website’s functionality and content, and we update our site regularly to make it as accessible as possible to ensure that persons with disabilities have full and equal enjoyment of our fun products. We recommend using the most up-to-date version possible of any assistive technology and web browser products, either the current major release or the prior release. This will help ensure that we can deliver dynamic, full-featured web content that is as compatible as possible with the latest assistive technology.

We aim to adhere as closely as possible to the Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level, published by the World Wide Web Consortium (W3G). These guidelines explain how to make web content more accessible to people with a wide array of disabilities. Complying with those guidelines helps us provide a site that is accessible to all people, from the blind to the motor impaired.

Our website utilizes various technologies all meant to make it more accessible. We utilize an interface that allows persons with specific disabilities to adjust our website’s user interface and design it to their personal needs. This interface replaces the antiquated method of providing all users with the same, lesser but accessible design or user interface.


Here are some of the interface’s capabilities:

  1. Font handling - users can increase and decrease its size, change its family (type), adjust spacing, alignment, line height, and more.
  2. Color handling - users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
  3. Animations - epileptic users can stop all running animations in an instant, at the click of a button. Those animations include videos, GIFs and CSS flashing transitions.
  4. Content highlighting - users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements specifically.
  5. Audio muting - users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
  6. Cognitive disorders - we utilize a search engine that is linked to Wikipedia and Wikitionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  7. Other options - we provide users the option to change cursor color and sizing, use a printing mode, enable a virtual keyboard, and much more…

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level every 24 hours. This AI engine remediates the website’s HTML issues, as well as functionality and behavior, to the use of blind people that are using screen readers, and the motor impaired that are using a keyboard to operate websites.

We utilize AI for the following accessibility components:
 
  • Screen-reader optimization: The AI runs in the background and learns the website’s components top to bottom, thereby providing screen-readers with meaningful data using the ARUA set of attributes. For example, it will provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart minions, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (pop-ups), and others.Additionally, the AI scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, click the Alt+1 keyboard combination. Screen-reader users also get automation announcements to turn adjustments on as soon as they enter the website.
  • Keyboard navigation optimization: The AI adjusts the website’s HTML, as well as adding various behaviors using JavaScript code to make the website fully operable by a keyboard. This includes the ability to navigate the entire site using the TAB and SHIFT+TAB keys, operate drop-downs with the arrow keys, close them with ESC, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, fill them in with the Spacebar or Enter key, and more. Additionally, keyboard users will find quick-navigation and content-skip menus (available at any time by clicking ALT+1). The AI will also handle triggered popups by moving the keyboard focus towards them as soon as they appear, and it’ll not let the focus drift outside of it, for best orientation.

Browser and Assistive Technology Compatibility

We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all the modern, mahor, and popular systems that comprise over 95% of the users’ market share and include: Google Chrome, Mozilla Firefox, Apple Safari, Opera, Microsoft Edge, and I.E 11 or above, JAWS, and NVDA (screen readers), both for Windows and MAC users. This website is operable using other systems and platforms as well, though we are not officially supporting them and recommend users to utilize the aforementioned.

Notes, Comments, and Feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, it is possible that there will still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are constantly improving the accessibility interface, adding, updating, and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, at any time and in accordance with technological advancements.

Auxiliary aids and services

Telephone Assistance
People with visual impairments may contact Customer Service specialists by calling 1-877-578-0702. Our representatives are trained in appropriate techniques for reading documents to persons with visual impairments as well as how to find, navigate to, and read information on our website. Customer Service assistance is available Monday - Thursday, 10am - 2pm PT. Our Customer Service team can also assist with placing orders on our website, from start to finish.

Community Questions & Feedback
People and communication lies at the core of our Tipsy Elves' values. We care deeply about our customers and want to listen, share and learn from one another with honest and respectful communication. We honor each other’s ideas and solutions and live by the golden rule. That's why we want to know your thoughts regarding our efforts to be more inclusive and accessible for all. Is there something you'd like us to consider or could use some improvement? We see accessibility as a continuous improvement effort to serve our diverse Tipsy Elves communities, so please contact anytime with questions or concerns by calling us at 1-877-578-0702 or by emailing us at [email protected].

Screen Reader Support
Are you using a screen reader and are having problems using this website and interface? Please call 1-877-578-0702 or contact [email protected] for any questions about our accessibility resources. We’ll be happy to assist you!